Collection: FAQ's
Can I really Choose My Shirt Type & Color?
You Bet! We make your shirt to order - Just for you. Why? Because we can - oh, and because we Love you! (Remember, if the design is Yellow, and you pick a Yellow shirt - You're in trouble. - Well really we just change the design so it will look good. Why? Because we can - and we want our designs to be seen and not blurred.) What are your shipping Fees & Sales Tax?
Regular ground standard shipping is only $6.99 no matter how big your order is! We can ship it faster for an additional fee. We only charge sales tax in the state of IL, so unless you are in Illinois, there is no state sales tax. What Company Name Will Appear on My Credit Credit Card Statement?
The Billing Information on your credit card will read: Greekgear.com Express Design Group How Long is it going to take to get my order?
Well if you stop by and get it - not long at all - We may even feed you - or put you to work. If that is not possible, remember we make this stuff to order - Just for you, so unless you are in a super duper hurry and choose rush production, it may take a few days to get your order done - But we promise you'll like it. Also -allow for delivery time. It may take a few days if you live further then our front Lobby. You can now choose Express Shipping Which is cool. So it can be to you within a day or two But remember, we still have to make it. What size shirt should I order?
To help in ordering that perfect shirt for you, we have made a T-shirt sizing chart which can be found
by clicking here: Shirt Sizing What brand of Shirt are you going to use?
Why put our incredibly funny, super cool Italian designs on a crappy shirt? Really - Why? - We use heavyweight 100% cotton shirts whenever possible. You'll like it - we have been doing this a while and we know exactly what you like. How Can I track my order?
When trying to track your order with our online system, please be aware that it only tracks packages that we ship via UPS. Packages that we ship via the U.S. Postal Service cannot be tracked online at this time. Please also note that we do email you tracking information the day your order ships. It will include the tracking information, the method it was shipped and the estimated arrival date. Please also be aware of our production times.
Track your order by clicking here: Track My Order! Can I Cancel My Order?
Um, maybe - To provide you with the fastest service possible, once an order is in production, it cannot be cancelled. All orders are custom-made based on the customer's instructions at the time of ordering and as such, the customer is responsible for any costs incurred by Guidogear.com up to the point of cancellation. INDIVIDUAL orders cannot be cancelled once we have ordered the garment(s) or product(s) for your order. If we can cancel your individual order there will be a 25% processing/re-stocking fee charged for doing so. You must call to verify your order has been cancelled. We cannot be responsible for email cancellations. Can I Return My Stuff?
Um, no - remember the made to order theme that is in all of the answers above? As cool as that is for you to get a unique -possibly one of a kind item just for you - getting the shirt back doesn't do us any good - unless of course there is someone exactly like you out there - but then they'd have to like the shirt - so they wouldn't be exactly like you. We have other ways to make you happy, so please try and like it, if not shoot us an email and we can see what we can do. It won't be much. In the rare case that a return is accepted (non-customized merchandise only) there will be a 25% processing/re-stocking fee charged for doing so. Sales Tax Info
Unless otherwise noted, items sold by Express Design Group, Inc. (Guidogear.com) are subject to sales tax in select states in accordance with the applicable laws of that state. We collect sales tax in Illinois. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities. For Kentucky Residents
We are not required to and do not collect Kentucky sales or use tax. This purchase may be subject to Kentucky use tax unless the purchase is exempt from taxation in Kentucky. The purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means.; and "The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property or digital property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue. I want to order 10,000 T-shirts or I have a question about something.
Fill out the form below, and let us know what is on your mind.
If you would like to speak with one of our Customer Service representatives, give us a shout and ask for Betty, Sue Ann, Kim or Denise - They are ready to help! Customer Lines are open M-F 9 - 5 CST. Call us toll Free at 1-877-462-7874. If for some reason our toll free number does not work in your area, try our local number 1-618-539-9998.
You Bet! We make your shirt to order - Just for you. Why? Because we can - oh, and because we Love you! (Remember, if the design is Yellow, and you pick a Yellow shirt - You're in trouble. - Well really we just change the design so it will look good. Why? Because we can - and we want our designs to be seen and not blurred.) What are your shipping Fees & Sales Tax?
Regular ground standard shipping is only $6.99 no matter how big your order is! We can ship it faster for an additional fee. We only charge sales tax in the state of IL, so unless you are in Illinois, there is no state sales tax. What Company Name Will Appear on My Credit Credit Card Statement?
The Billing Information on your credit card will read: Greekgear.com Express Design Group How Long is it going to take to get my order?
Well if you stop by and get it - not long at all - We may even feed you - or put you to work. If that is not possible, remember we make this stuff to order - Just for you, so unless you are in a super duper hurry and choose rush production, it may take a few days to get your order done - But we promise you'll like it. Also -allow for delivery time. It may take a few days if you live further then our front Lobby. You can now choose Express Shipping Which is cool. So it can be to you within a day or two But remember, we still have to make it. What size shirt should I order?
To help in ordering that perfect shirt for you, we have made a T-shirt sizing chart which can be found
by clicking here: Shirt Sizing What brand of Shirt are you going to use?
Why put our incredibly funny, super cool Italian designs on a crappy shirt? Really - Why? - We use heavyweight 100% cotton shirts whenever possible. You'll like it - we have been doing this a while and we know exactly what you like. How Can I track my order?
When trying to track your order with our online system, please be aware that it only tracks packages that we ship via UPS. Packages that we ship via the U.S. Postal Service cannot be tracked online at this time. Please also note that we do email you tracking information the day your order ships. It will include the tracking information, the method it was shipped and the estimated arrival date. Please also be aware of our production times.
Track your order by clicking here: Track My Order! Can I Cancel My Order?
Um, maybe - To provide you with the fastest service possible, once an order is in production, it cannot be cancelled. All orders are custom-made based on the customer's instructions at the time of ordering and as such, the customer is responsible for any costs incurred by Guidogear.com up to the point of cancellation. INDIVIDUAL orders cannot be cancelled once we have ordered the garment(s) or product(s) for your order. If we can cancel your individual order there will be a 25% processing/re-stocking fee charged for doing so. You must call to verify your order has been cancelled. We cannot be responsible for email cancellations. Can I Return My Stuff?
Um, no - remember the made to order theme that is in all of the answers above? As cool as that is for you to get a unique -possibly one of a kind item just for you - getting the shirt back doesn't do us any good - unless of course there is someone exactly like you out there - but then they'd have to like the shirt - so they wouldn't be exactly like you. We have other ways to make you happy, so please try and like it, if not shoot us an email and we can see what we can do. It won't be much. In the rare case that a return is accepted (non-customized merchandise only) there will be a 25% processing/re-stocking fee charged for doing so. Sales Tax Info
Unless otherwise noted, items sold by Express Design Group, Inc. (Guidogear.com) are subject to sales tax in select states in accordance with the applicable laws of that state. We collect sales tax in Illinois. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities. For Kentucky Residents
We are not required to and do not collect Kentucky sales or use tax. This purchase may be subject to Kentucky use tax unless the purchase is exempt from taxation in Kentucky. The purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means.; and "The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property or digital property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue. I want to order 10,000 T-shirts or I have a question about something.
Fill out the form below, and let us know what is on your mind.
If you would like to speak with one of our Customer Service representatives, give us a shout and ask for Betty, Sue Ann, Kim or Denise - They are ready to help! Customer Lines are open M-F 9 - 5 CST. Call us toll Free at 1-877-462-7874. If for some reason our toll free number does not work in your area, try our local number 1-618-539-9998.
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